Return Policy

Due to the handcrafted work that I produce, I do not accept returns, and exchanges will be determined on a case by case bases. If you do seek an exchange, the original item must be returned in it's original condition.  I reserve the right to evaluate it and will be at my discretion to accept and exchange. Note in the end I want you to be happy with your order and love what you got.  If for any reason you are not satisfied with your jewelry please contact me immediately so we can work things out.

Each piece of jewelry is handmade by myself entirely and it is unique. There may or may not be some slight imperfection as I am starting out here. Nothing is made by precision machines.

 Please inspect your order when you receive it and make sure nothing happened in transited. Also make sure your complete order is there, if not please contact me so I can correct it at once. 

Processing time is 5-7 businesses days. Once your order has been processes and ready to ship you will get an email with a conformation and a tracking number. Orders are shipped Monday - Friday. 

Please double check your shipping address before placing your order. I am not responsible for lost packages due to wrong addresses. 

Once your order has been processed, it will be shipped via USPS with a tracking code per service your purchased.

You can choose from:

Economy- deliver within the US in 5 to 8 business days.

Standard- delivered within 3 to 4 business days.

Please note that by choosing Standard shipping does not affect processing time.  

Please note that when trying to estimate when you will get your order the processing is 5-7 days and the shipping  to that time line based on the delivery you choose. These are just estimates and may take more or less time depending on the courier.

Lost or Stolen Packages

Once your package is dropped off and in the hands of the United States Postal Service it is out of my control. If your package is lost or stolen in transit please contact your local postal office. They should assist in recovering or refunding you your lost package. All shipping does include insurance. You do have the option of opting out but I would not recommend it. 

When your order has been shipped you will receive an email confirmation with the tracking information. Please allow 24 to 48 hours for your tracking info to be available. 

I do not ship international yet!

Sizing

Please be confident in your ring or bracelet size before placing your order. I do not offer refunds based on wrong sizes purchased.

Please read description/listing thoroughly. All measurements and details are included in each piece.  If you are between ring sizes I suggest opting for a smaller size as a ring band can be stretched once up to 1/2 size larger if it is too snug when you initially receive it. I will resize at no charge if you let me know the ring needs resizing before shipping. You will be responsible for all shipping costs if the resizing is done after you receive the ring. 

Repairs

If you need a repair within the 30 days of purchase, due to defects, I will repair it for free of charge. However if it is damaged from wear and tear or some accidental causes and if it can be repaired I will repair it. I will assess the damage and give you an estimate on the cost of the repair. You will be responsible for all shipping costs if it is not defective. If the piece is  defective I will pay the return shipping.  Work is sold “as is”. 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.